SHINDO4

GEX Co., Ltd.

Personal data77,619records

POSSIBLE LEAKPostal address / Phone numberRansomware · Closed (final report)

Open in the live monitor ▶
Disclosed
Feb 6, 2026
Leak
Leak possible
Type
Ransomware
Status
Closed (final report)
Security spend
Not checked yet
Compensation
Not announced

What leaked

IdentityFull name
ContactAddress, Phone number, Email address

How many

  • Name, address, phone number, email address and more 77,619 records
  • Name only 1,360 records

Who is affected

  • Customers who contacted the company

Cause

Ransomware attack. The entry route and the attacking group were not disclosed

Timeline

  1. First report
  2. Investigation results published

Response

  • Governance / committee
  • Staff training

Introduced a new management and security system, moved to secure servers and strengthened staff security training

What you should do

  1. Don't open links in emails from this company. The apology email itself may be fake
  2. Treat refund or apology calls and texts as scams. Call back only on the number from the official site
  3. Watch for unexpected mail or invoices; your address is hard to change
  4. Check the company's notice to see if you're affected

Lessons for companies

  1. Offline backups with restore drills; segment the network
  2. Report to the PPC: preliminary in 3–5 days, final in 30 (60 if malicious)
  3. Run red teaming and AI-assisted hardening, and publish how much you invest

Sources