SHINDO2

Frau International Co., Ltd.

Unauthorized accessSize not disclosed

POSSIBLE LEAKPhone number / Full nameInvestigating

Open in the live monitor ▶
Disclosed
Jul 7, 2026
Detected
Jun 30, 2026
Detection to disclosure
7 days
Leak
Leak possible
Type
Unauthorized access
Status
Investigating
Security spend
Measures, no amount
Compensation
Not announced

What leaked

IdentityFull name
ContactEmail address, Phone number

Who is affected

  • Customers who sent email inquiries

Cause

A third party broke into the server of the outside company contracted to handle email inquiries

Timeline

  1. The contractor found the intrusion and told the company the same day
  2. First disclosure

Response

  • Forensic investigation
  • Vendor review

Reporting to the PPC under way; investigating together with the contractor and outside experts. Helpline (06-4791-2400, weekdays 10:00-18:00)

What you should do

  1. Don't open links in emails from this company. The apology email itself may be fake
  2. Treat refund or apology calls and texts as scams. Call back only on the number from the official site
  3. Check the company's notice to see if you're affected

Lessons for companies

  1. Put security requirements, audit rights and reporting deadlines in vendor contracts
  2. Report to the PPC: preliminary in 3–5 days, final in 30 (60 if malicious)
  3. Run red teaming and AI-assisted hardening, and publish how much you invest

Sources