SHINDO3

Bellepage Nara Ayameike

ALSOK Joy Life Co., Ltd.

Personal data134records

POSSIBLE LEAKDate of birth / Full nameUnauthorized access · Contained

Open in the live monitor ▶
Disclosed
Jul 31, 2026
Leak
Leak possible
Type
Unauthorized access
Status
Contained
Security spend
Measures, no amount
Compensation
Not announced

What leaked

Account dataResidence status at the facility, User code, Move-in and move-out dates
IdentityFull name, Name reading (kana), Gender, Date of birth
ContactRoom number
Transactions & activityServices received, Contract and cancellation dates

How many

  • Residents and related people 134 records

Who is affected

  • Current and past residents
  • Families and related people

Cause

An outside party gained access to a facility terminal and operated it remotely

Timeline

  1. Intrusion began
  2. First disclosure

Response

  • Blocked the entry point
  • Revoked credentials
  • Staff training
  • Governance / committee

The terminal was cut off from the network at once, isolated and wiped, and passwords changed. Stronger security management and staff training

What you should do

  1. Watch for unexpected mail or invoices; your address is hard to change
  2. You can be affected without ever using this service (parcel recipients etc.). Check any notice you receive
  3. Check the company's notice to see if you're affected

Lessons for companies

  1. Report to the PPC: preliminary in 3–5 days, final in 30 (60 if malicious)
  2. Run red teaming and AI-assisted hardening, and publish how much you invest

Sources