SHINDO3

Gala Yuzawa

Season pass buyersup to1,518people

POSSIBLE LEAKPostal address / Phone numberRansomware · Recovering

Open in the live monitor ▶
Disclosed
Feb 13, 2026
Detected
Feb 5, 2026
Detection to disclosure
8 days
Leak
Leak possible
Type
Ransomware
Status
Recovering
Security spend
Not checked yet
Compensation
Not announced

What leaked

IdentityName, Face photo (image)
ContactAddress, Phone number

How many

  • Season pass buyers up to 1,518 people

Who is affected

  • Customers who bought season passes

Cause

The router installed for outside access to the business system was misconfigured

Timeline

  1. System failure; investigation confirmed ransomware on servers
  2. Some systems resumed after countermeasures
  3. Reported to authority
  4. Security NEXT report date

Response

  • Config review
  • Notified individuals
  • Forensic investigation

Applied security measures and partly resumed; plans to notify customers individually

What you should do

  1. Treat refund or apology calls and texts as scams. Call back only on the number from the official site
  2. Watch for unexpected mail or invoices; your address is hard to change
  3. Check the company's notice to see if you're affected

Lessons for companies

  1. Patch internet-facing servers, VPNs and admin panels first. Exploits follow disclosure within days
  2. Offline backups with restore drills; segment the network
  3. Report to the PPC: preliminary in 3–5 days, final in 30 (60 if malicious)
  4. Run red teaming and AI-assisted hardening, and publish how much you invest

Sources