SHINDO2

Wave Inc.

Unauthorized accessSize not disclosed

POSSIBLE LEAKFull name / Email addressInvestigating

Open in the live monitor ▶
Disclosed
Oct 31, 2025
Detected
Oct 29, 2025
Detection to disclosure
2 days
Leak
Leak possible
Type
Unauthorized access
Status
Investigating
Security spend
Not checked yet
Compensation
Not announced

What leaked

IdentityFull name
ContactEmail address
Account dataCustomer number

Not leaked

  • Credit card and payment-related information are not included

Who is affected

  • Customers

Cause

Cyberattack on the online printing service's server (cause under investigation)

Timeline

  1. Detected
  2. The attacked server was isolated from the network
  3. First disclosure

Response

  • Blocked the entry point
  • Forensic investigation

What you should do

  1. Don't open links in emails from this company. The apology email itself may be fake
  2. Check the company's notice to see if you're affected

Lessons for companies

  1. Report to the PPC: preliminary in 3–5 days, final in 30 (60 if malicious)
  2. Run red teaming and AI-assisted hardening, and publish how much you invest

Sources